Montgomery Air Freight Expedited - Birmingham, Alabama

Introduction to Montgomery Air Freight Expedited

Nestled at 1531 Red Hollow Rd, Birmingham, AL 35215, United States, Montgomery Air Freight Expedited (MAFE) is a distinguished entity in the air freight industry, renowned for its commitment to customer satisfaction and superior service. This comprehensive article delves into the intricacies of MAFE, exploring its main services, location and accessibility, unique features, practical information, and positive aspects highlighted in customer reviews.

Main Services

• Freight Forwarding Service: MAFE specializes in freight forwarding, ensuring seamless transportation of goods from one location to another. Their services include:
• Local Air Freight & Linehaul: MAFE provides efficient local air freight and linehaul services, covering major airports like ATL, BHM, HSV, MGM, PNS, MOB, TYS, and CHA.
• Hot Shot/Charters: For urgent shipments, MAFE offers hot shot and charter services, ensuring prompt and reliable delivery.
• White Glove/Asset Recovery: MAFE's white glove service ensures delicate or high-value shipments are handled with care, while their asset recovery services help locate and retrieve lost or misplaced shipments.
• Truckload/LTL/Dedicated: MAFE caters to various shipment sizes, from full truckloads to less-than-truckload (LTL) and dedicated services, designed to meet specific client needs.
• Logistics & Warehousing: MAFE offers robust logistics solutions and warehousing services to streamline supply chain management and inventory control.

Location and Access

MAFE's strategic location at 1531 Red Hollow Rd places it in the heart of Birmingham, Alabama, with easy access to major highways and airports. The facility is situated near the intersection of I-20 and I-65, providing convenient access for both local and out-of-state clients. The location also benefits from proximity to Birmingham-Shuttlesworth International Airport, ensuring quick and efficient air freight services.

For those traveling by car, MAFE offers a spacious, wheelchair-accessible car park, ensuring accessibility for all visitors. The facility also features a wheelchair-accessible entrance and toilet facilities, further emphasizing MAFE's commitment to accessibility and customer convenience.

Featured Characteristics

• EDI Capabilities: MAFE leverages Electronic Data Interchange (EDI) capabilities, enabling seamless integration with clients' systems and streamlined data exchange.
• TSA/STA Certified Drivers: MAFE's drivers are certified by the Transportation Security Administration (TSA) and the Surface Transportation Agency (STA), ensuring enhanced security and professionalism.
• Handheld EDI Dispatch and Driver Update: MAFE utilizes handheld devices for EDI dispatch and driver updates, facilitating real-time communication and enhancing operational efficiency.

Practical Information

• Contact Information:
  • Address: 1531 Red Hollow Rd, Birmingham, AL 35215, United States
  • Phone: 2055919400
  • Website: mgmair.com
• Business Hours: MAFE operates during the following hours to accommodate clients' varied needs:
  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday & Sunday: By appointment only

Positive Aspects from Reviews

With an average opinion of 3.3/5 from 23 Google My Business reviews, MAFE demonstrates a strong commitment to customer satisfaction. Positive aspects highlighted in customer reviews include:

• Reliability: Several customers praise MAFE's punctuality and consistent delivery times, even for urgent and time-sensitive shipments.
• Excellent Communication: Many customers commend MAFE's open lines of communication, with drivers and staff promptly responding to inquiries and concerns.
• Professionalism: Customers appreciate MAFE's well-trained and courteous staff, as well as their attention to detail and commitment to customer service.

While some customers express room for improvement in specific areas, the prevailing sentiment in reviews underscores MAFE's dedication to providing superior service and contributing to its customers' success and satisfaction.

❓ Frequently asked questions about Montgomery Air Freight Expedited

👍 Reviews of Montgomery Air Freight Expedited

Claud R.

1/5

Absolutely terrible experience with this company. They delivered my warranty item and waited until the last day of the window they had to deliver it. It sat on their dock for 7 days. It finally arrived, broken and damaged well beyond repair. Now they are contracted to pick it back up and return it, so that the original shipping company can send out a replacement, and they are once again waiting until the last day they have within the 72 hr window, to come by and pick it up. Find another company for your shipping needs. You will be sorely disappointed with MAF.

Virgilus L. L. 0.

1/5

This company must be a sham. Low level employees and even lower level management. If u ever get hit by one of their trucks, be sure to establish an attorney first. Because this companies insurance will give ur claim to a 3ard party company to take care of ur claim. And then a 4th......I've already lost my job because my car was parked in a restaurant and the driver dragged my car 2 spaces....don't use this company for anything..

Raquelle S.

1/5

If you can avoid having anything delivered by this company then avoid them like the plague. Instead of backing in or even pulling in my actual driveway they pulled along my main road, got my delivery out, and then told me they couldn’t pull it across my driveway because their pallet jack wouldn’t move. Completely incompetent. If I could leave a review with zero stars I would

Cecil D.

2/5

Overall, I will have to say my experience working with this company recently was very lackluster. I ordered a TV through amazon and it was shipped through this company. The drop of was a bit annoying as I had yo wait a week to have it delivered, although thats not out of the ordinary for such a large item. My problems started when I had tto have the item shipped back do to some quality issues. For a pickup, they do not have scheduled times only days. In be other words you are required to be available from 9-5 throughout the entire day for the driver to pickup your item. Secondly when I set up the appointment I was tood I would recieve a call 30 mins before the driver gets there. I scheduled it on Wednesday the first week and never heard from them. I had to wait until Thursday to set it up again cause i worked the rest of the week and they're closed on weekends. I called them minday and set up a pick-up for Wednesday or Thursday and still never heard from them. Again I waited until that next Monday to set up a pick-up for the 3rd week in a row and simply asked if there was anyway I could ensure I was going torece recieve a call, that is when the receptionist preceeded to tell me they had personally called and left voicemails for me. But I told them I didn't receive any. They just said welo we'll have a driver contacet you when they are 30 minutes out and hung up on me. Luckily later that day I did receive a call from the driver who was already in my apartment, not 30 minutes out. But the driver was very nice and professional and the only reason Im rating this two star instead of 1. He was very polite and got my item loaded and headed out no issues.

Charles G.

1/5

Working with MAF has been one of the worst experiences. They were supposed to pickup a return order. They picked up a portion of it and then while I'm holding my 1 week old child, they ran to the truck and drove away. I repeat, They ran away while I was holding my 7 day old child! Absolutely horrible. One member of their team did not look fit drive.

TruthSeeker7

1/5

This company is a HORRIBLE!!! Unprofessional and late with deliveries. They deliver your items whenever they feel like. This company needs to go out of business!!! Do not have anything delivered from this company!!!

Jon W.

5/5

Everyone is very helpful and very professional with handling any type of freight.

Randi L.

1/5

Honestly if you see these trucks in public steer clear because they have no idea how to drive.