Bolton Engineering Products Ltd - Bolton

Introduction to Bolton Engineering Products Ltd

Nestled in the heart of Bolton, Lancashire, Bolton Engineering Products Ltd (BEPL) is a distinguished entity in the region's industrial landscape. Situated at Unit 5 Peaks Place Business Park, the company has carved a niche for itself as a reliable supplier and service provider, catering to a diverse range of clients. With a strong commitment to quality, customer satisfaction, and innovation, BEPL has been a trusted name in the industry for many years.

Main Services

• Bearing Supply: BEPL is renowned for its extensive range of bearings, catering to various industries such as automotive, aerospace, and manufacturing. Their inventory includes roller bearings, ball bearings, and special bearings, all sourced from reputable manufacturers. They also offer a bearing repair and reconditioning service to help clients maximize their equipment's lifespan.
• Embroidery Services: BEPL's embroidery service is another key aspect of their business. They offer custom embroidery on a wide array of garments, including workwear, uniforms, and promotional items. With state-of-the-art embroidery machines and a team of skilled technicians, they ensure high-quality, durable embroidery that meets clients' specific requirements.
• Screen Printing: BEPL's screen printing service is ideal for clients seeking high-volume, low-cost printing solutions. Their advanced screen printing equipment and expert staff allow them to handle complex designs and large-scale projects with ease, ensuring vibrant, long-lasting prints on various substrates.
• Work Clothes Store: BEPL operates a retail store on-site, stocking a wide range of work clothing and protective gear. Customers can find a comprehensive selection of safety footwear, high-visibility clothing, protective gloves, and other essential workwear items. The store also offers bespoke clothing solutions, tailored to specific industry needs.

Location and Access

Bolton Engineering Products Ltd is situated at Unit 5 Peaks Place Business Park, Rossini Street, in the heart of Bolton. The business park is conveniently located just off the A666, providing easy access to major road networks, including the M61 and M62 motorways. The nearest train station, Bolton Town Centre, is approximately a 15-minute walk away, offering regular services to Manchester and other major towns.

For those traveling by car, there is ample parking available on-site, including a wheelchair-accessible car park to accommodate customers with mobility impairments. The business park also benefits from a wheelchair-accessible entrance, ensuring that BEPL's facilities are accessible to all customers.

Featured Characteristics

• Experienced Team: BEPL's success can be attributed to its dedicated and experienced team. With years of industry knowledge and expertise, they are committed to providing exceptional customer service and bespoke solutions to meet each client's unique needs.
• State-of-the-Art Equipment: The company invests in the latest technology and machinery to ensure high-quality, efficient, and cost-effective services. Their advanced embroidery and screen printing equipment, combined with their extensive range of bearings and workwear, enables them to cater to a broad spectrum of clients.
• Custom Solutions: BEPL understands that one size does not fit all. They offer tailored solutions to meet each client's specific requirements, whether it's custom embroidery, bespoke workwear, or a specialized bearing solution.

Practical Information

• Opening Hours: BEPL's store and services are open Monday to Friday, 8:30 AM to 5:00 PM. However, they offer flexible hours by appointment for special projects or consultations.
• Contact Information:
  • Address: Unit 5 Peaks Place Business Park, Rossini Street, Bolton BL1 8GJ, United Kingdom
  • Website: bepltd.com
  • Phone: +44 (0) 1204 525 252

Positive Aspects from Reviews

BEPL's commitment to quality and customer satisfaction is reflected in the overwhelmingly positive reviews they receive. With an average rating of 4.7/5 on Google My Business from 177 reviews, customers praise the company for its:

• Excellent customer service and attention to detail
• High-quality products and services
• Competitive pricing and value for money
• Flexibility and willingness to accommodate special requests
• Knowledgeable and helpful staff

One customer commented, "I've used BEPL for both embroidery and bearings, and I've always been impressed with the quality and service. They go above and beyond to ensure customer satisfaction." Another customer highlighted the company's accessibility, stating, "The wheelchair-accessible entrance and parking made a huge difference to me, knowing that I could easily access their store and services."

❓ Frequently asked questions about Bolton Engineering Products Ltd

👍 Reviews of Bolton Engineering Products Ltd

Adrianna A.

1/5

Ordered part 21october online and after long time and many messages to seller I still don't have my order ! Today is 7november ! DPD lost my order and seller can't resolve this from 2 weeks !! Horrible customer service , I will never use this company if need parts for my garage !!! I am seller and I understand about courier can loose order, but I always try help for my customers when its happen asap!!! I asked for replacement , I asked where is my order , it is normal situation if courier lost order for customer I doing fast replacement or refund , or i try help asap. Here I didn't have ANY HELP , just message about he can check this . Really? I sent many emails about I not received my parcel and still don't have any update !!!

Lewis A.

5/5

First time using and had a delayed response for help with my small enquiry. Was then responded to and assisted reasonably well. The delivery was exceptionally fast and products are top notch quality for the price however, definitely 5 stars overall

Albert S.

1/5

Poor Coordination, Lack or Information, When purchasing an item they cannot identify what/how it is, Making the Matters from Bad To Worse, It's almost as if someone is taking a Piss at you, and they don't want to do their Job, or want to help you with the Matter that you have in hand. "My Experience with them": -I had a Broken Timing Belt, and that i wanted to buy a new one from their Store (Bolton Engineering Products Ltd) Online. I had a few Questions, and i rang them to ask about the Respective item. What i was Given is not Something Simple Neither Complex. But an Answer that became FROM SIMPLE to utterly COMPLEX. Came to a Conclusion, and ended the call. Ordered 2 Timing Belts 1760-8M-20 (Size) It's as Simple as it is Written on by the Numbers.* Package arrived and one was Exact size, the other Wrong size. Ok*, No worries! send the Wrong size Belt Back, and expect a Email/Call/Return/Refund/Exchange back from them.... No Contact what so ever. When i called today. Not only was i told that The Staff-Person Responsible with The Order was not in, but the Call Receiver from Bolton Engineering Contact was So OFF on Listening, Figuring out on How to Asses the Situation, that it nearly took me as if he was Trying to Pass the time just so that the Job intended for him would become Simpler, by Asking the Question which i Already gave the answers to, Example: -"What Belt is it / What size is it / order number / Date / Tracking number / Contact the other Employee ?(What you want me to do on this part?!)" Every Question became from Simple To Down Right Confusing that neither he understood what he was Asking anymore. I Came to The conclusion that this Staff Employee is Payed too much for his Qualification, and i have to Tell him via the Call, how and what to Do. IN FINAL. IT's TAKING A PISS AT THE COSTUMERS.

sms

5/5

Used Bolton Engineering Products over the years for many different items from bearings to PPE . Great service every time. Very knowledgeable about a wide range of goods and services they provide. Also handy that you can call in with a part or enquiry and get advice from knowledgeable staff. Delivery times are always stated and well managed. Will continue to use BEP In the future .

Mark L.

1/5

Absolutely terrible customer service. I ordered 5 x C244 belts as they stated that they were in stock. They took 4 weeks to arrive. The belts were then discovered to be not exactly as I had ordered (6440Li). However, they refuse to accept any responsibility for their mistake and want me to pay a 50% restocking fee. Now , my emails are unanswered. I would never recommend Bolton Engineering. An absolute joke. One star is too much for this crowd.

Ian P.

2/5

I cannot recommend as customer service is lacking, I was largely treated as an irritation, no engagement with the issue. I spent ~£70 on high-end steel NTN bearings which were fitted to my best wheels by my local bike shop. Within just a couple of months the bearings had failed and impossible to turn by hand. First response from Bolton was just a flat "no issues before" with NTN bearings. Eventually after chasing agreed to send back to NTN and told if found faulty then would refund but "if not that's the end of line". General tone of scepticism throughout. Told NTN replacing as 'goodwill' gesture (zero recognition of defective product and hassle/cost of getting LBS to fit new bearings). Goodwill replacements never arrived and email enquiry about this wasn't replied to.

Kenny P.

1/5

Ordered bearings on May 12th website said 2 to 3 days for shipping. May 13th they charged me for the bearings. I emailed them on the 15th, 16th and the 21st. Still no reply, bearings have not shipped!

Alan S.

5/5

I found the product I needed very easily and it was very easy to order and pay for my goods. Delivery was fast and goods packed well. Excellent service from Bolton Engineering Products Ltd. Would def use them again.