CeX - Braintree

Introduction

Nestled in the heart of Braintree, Essex, CeX, located at 18 & 19 George Yard, is a beacon for tech enthusiasts, gamers, and those looking to upgrade or trade in their electronics. With a vast array of services and a commitment to excellent customer care, CeX has become a go-to destination for all things tech-related in the area.

Main Services

• Buy, Sell, Trade: CeX's core service allows customers to sell or trade in their unwanted electronics, games, and consoles. They offer competitive prices and instant cash or store credit.
• WeBuy: If you're looking to sell multiple items, CeX's WeBuy service provides a quick and easy way to sell up to 50 items at once, with a fast online valuation and secure payment.
• Repairs and Upgrades: CeX offers on-site repair and upgrade services for various electronics, including consoles, tablets, and smartphones. Their team of experts can fix issues, replace broken screens, or upgrade your device's capacity.
• Pre-owned Tech and Games: CeX boasts an extensive collection of pre-owned tech and games, offering customers the chance to purchase high-quality items at a fraction of the cost of new ones.
• Gift Cards: CeX also sells gift cards, allowing customers to give the gift of choice to friends and family.

Location and Access

CeX is conveniently located at 18 & 19 George Yard, Braintree CM7 1RB, United Kingdom, in the heart of Braintree town center. The store is easily accessible by public transportation, with Braintree Station and various bus routes just a short walk away. For those driving, several parking options are available nearby, including the Freeport Shopping Centre car park.

Featured Characteristics

• Wide Range of Brands: CeX stocks a diverse range of brands, including but not limited to, Apple, Samsung, Sony, Microsoft, Nintendo, and more.
• Expert Staff: The team at CeX is comprised of tech enthusiasts who are always ready to help, offering knowledgeable advice and exceptional customer service.
• Secure and Free Trade-ins: CeX ensures a secure and straightforward trade-in process, with free valuations and no hidden fees.
• Recycling Initiative: CeX is committed to reducing e-waste and supports a recycling initiative, encouraging customers to dispose of old electronics responsibly.

Practical Information

• Opening Hours: CeX is open Monday to Saturday from 10:00 AM to 6:00 PM and Sunday from 11:00 AM to 5:00 PM. However, it's always a good idea to check their website or give them a call before visiting.
• Contact Information: You can reach CeX Braintree by phone at 3301235986 or visit their website at uk.webuy.com.
• Payment Methods: CeX accepts various payment methods, including cash, card (credit, debit, and NFC mobile payments), and store credit.
• Accessibility: The store is wheelchair-accessible, with a ramp at the entrance and spacious aisles for easy navigation.

Positive Aspects Mentioned in Reviews

CeX Braintree has an impressive average rating of 3.8/5 on Google My Business, with 156 reviews. Some of the positive aspects mentioned by customers include:

• Great Selection: Customers appreciate the wide variety of products available, with many mentioning the store's extensive collection of games and consoles.
• Helpful Staff: The friendly and knowledgeable staff are often praised for their assistance, with customers highlighting their patience and willingness to help.
• Fair Prices: Many customers commend CeX for their competitive prices, both when selling and buying items.
• Easy Trade-in Process: Customers appreciate the straightforward and secure trade-in process, with some mentioning the quick turnaround time.

❓ Frequently asked questions about CeX

👍 Reviews of CeX

AJ J.

1/5

Wasted my 2 hours of journey time for collection of an item despite getting an email to say it's ready for collection. Staff need to be better in serving the customers. Very disappointed 😞. I was not given an option to get it posted. The only options were to make the commute again or get a refund. The click and collect order email was received and everything to give me the assurance to make the journey.

Scott M.

5/5

Great selection, helpful staff.

Chris ?. A. C.

5/5

I go in there all the time to trade in my gaming bits and friendly staff too boot.

Katie W.

1/5

Braintree cex: went in there on Sunday looking for a ps5 controller with my boyfriend as our trigger broke and we went in there and asked if there was anyway to trade it in a get money off and before I could even finish speaking he cut me off and said no which okay fair enough but the horrible look given to me was no need then I said do you have any ones I can buy he goes to the draw and gives us one after I buy it he says if it’s broken that’s not our fault and there will be no refunds low and behold the controller is broken he was extremely rude and made my severely autistic boyfriend feel very uncomfortable I didn’t get his name but his staff id is 44293 thank you to the member of staff that helped my boyfriend today and got him a working controller you guys are amazing

Aranyi F.

5/5

A very positive experience! These two guys are legends Marcus and Alfie! They are very helpful, professional and their communication is excellent! From now on, the customer service from the two boys is Outstanding! 10 out of 10! More CeX Stuff members could learn from them! Many Tanks Guys! A really Happy customer Here! Best regards Frankie

Peter C.

5/5

I been coming here for years now. I think overall it's been a positive experience. The staff are friendly, and helpful.

Joseph E.

1/5

Took my iPad there to sell, i was offered a terrible price. So didn’t sell it to them. When I went back a few hours later it was a different staff member who offered me a much more reasonable price. I’m happy i got a better price for my Ipad, but not sure i trust some of the staff in there 100%

Jim S.

5/5

Another place my kids love to go to. Their pocket money goes so much further and we all know how long the interest in a game lasts with youngsters. So good value for them and good value for Bank of Mum and Dad too. Very helpful staff too, even when you get there with an eager child who can not make up their mind, 5 minutes before they close. Thank you for that.