Mercy In Action - Wallingford

Introduction

Nestled in the heart of Benson, a charming village in the Wallingford district of Oxfordshire, lies a beacon of sustainability and community support, Mercy In Action. This exceptional second-hand store, located at 27 High Street, is not just a retail outlet; it's a testament to the power of recycling, upcycling, and giving back to the local community. With a strong focus on environmental responsibility and social welfare, Mercy In Action has been serving its patrons since it was established, earning a reputation for its unique offerings and exceptional customer service.

Main Services

• Second-Hand Retail: The core service at Mercy In Action is its extensive range of second-hand items. The store is meticulously curated, offering a diverse array of pre-loved goods, from clothing and accessories to household items, books, and furniture. Each piece tells a story and has the potential to find new life in a different home, aligning with the store's commitment to sustainability.
• Delivery Service: For those who prefer to shop from the comfort of their homes or are unable to visit the store, Mercy In Action offers a delivery service. This convenient option ensures that everyone can access the store's unique offerings, further promoting inclusivity and accessibility.
• Community Support: Beyond its retail services, Mercy In Action plays a significant role in supporting the local community. It regularly donates a portion of its profits to local charities and causes, demonstrating its commitment to giving back and fostering a sense of community spirit.

Location and Access

Mercy In Action is situated at 27 High Street, Benson, Wallingford OX10 6RP, United Kingdom. This prime location places it at the heart of Benson, surrounded by other local businesses and community amenities. The store is easily accessible, with nearby parking options available on the High Street and in the village's public car park. For those using public transportation, the 35 and 35A buses operated by Stagecoach stop nearby, connecting Benson to Wallingford and Oxford.

In terms of accessibility, the store has taken steps to ensure it caters to all customers. It features a wheelchair-accessible entrance, making it easier for those with mobility issues to shop comfortably. This commitment to inclusivity is a hallmark of Mercy In Action's customer-centric approach.

Featured Characteristics

• Ecological Responsibility: Mercy In Action's primary mission is to promote sustainability and reduce waste. By offering pre-loved items at affordable prices, it encourages customers to consider second-hand options first, diverting potentially wasteful purchases from landfills.
• Community Hub: More than just a store, Mercy In Action serves as a community hub. It hosts various events, such as charity sales and fundraisers, bringing the local community together in support of shared causes.
• Unique Finds: Thanks to its diverse range of donations, Mercy In Action is known for its unique and often hard-to-find items. From vintage clothing to rare books, the store offers a treasure trove of hidden gems waiting to be discovered.

Practical Information

The store is open Monday to Saturday, from 10:00 AM to 4:00 PM, providing ample opportunity for customers to browse and shop at their leisure. Payment methods include credit and debit cards, as well as NFC mobile payments, ensuring a smooth and convenient checkout process. For any inquiries or to stay updated on the latest offerings, customers can visit the store's website at mercyinaction.org.uk or contact them directly on 1491598054.

Customer Reviews and Testimonials

With an average rating of 3.7/5 on Google My Business, Mercy In Action has received a total of 11 reviews, providing valuable insights into the customer experience. Several positive aspects of the store are consistently highlighted:

• Unique and High-Quality Items: Many customers praise the store's unique and high-quality second-hand items, crediting the store's careful curation for their finds.
• Friendly and Helpful Staff: The store's staff is often commended for their friendliness, helpfulness, and excellent customer service, creating a welcoming atmosphere for patrons.
• Affordable Prices: Customers appreciate the store's commitment to offering affordable prices, making pre-loved items accessible to a wide range of shoppers.
• Community Spirit: Several customers mention the store's positive impact on the local community, highlighting its community-focused approach and charitable efforts.

One customer raves, "I always find something unique and interesting at Mercy In Action. The staff are so friendly and helpful, and the prices are very reasonable. It's a real asset to Benson!" Another customer adds, "I love supporting local businesses, and Mercy In Action is one of my favorites. They do so much for the community, and I always find great bargains."

Conclusion

Mercy In Action is more than just a second-hand store; it's a beacon of sustainability, a community hub, and a treasure trove of unique finds. Its commitment to environmental responsibility, exceptional customer service, and community support sets it apart in the world of retail. Located in the heart of Benson, it's a must-visit destination for those seeking a refreshing and rewarding shopping experience.

❓ Frequently asked questions about Mercy In Action

👍 Reviews of Mercy In Action

David B.

1/5

Drove over from a neighbouring village specifically to donate a couple of bags of valuable clothes, the car park is a bit of a nightmare as there's only a few spaces and people park anywhere they can fit a car in so even just driving through is tricky. Then was (quite rudely) told that donations are not accepted at the end of the day (still 10 minutes before closing) and it was impossible to leave it for anyone in the morning. Certainly won't be trying again after that.

N 8.

2/5

It's got a lot more expensive recently. Not much selection of toys often priced up close to brand new prices

Zofia

2/5

As a student on a small income I try to save money by buying most of my clothes in charity shops, but this shop has horrendously high prices eg. £75 for an old woollen coat with moth damage that should really be scrapped! It is more like an expensive boutique! Who is it for? It’s honestly cheaper to buy some of the same clothes new in designer outlet stores! Please people take note of the condition and the fact that these were donated to you, don’t be greedy! Im all for giving to charity but I don’t want to be ripped off! Some charity shops like this one have got carried away with unrealistic pricing and as a result priced out people on a low income and students like me and only cater to the well off weekend shoppers who want to feel virtuous and fashionable by patronising them. What a shame. Two stars for a polite assistant. 🤷‍♀️

jill W.

5/5

Superb boutique charity shop. Amazing stock and displays. Great staff who work really hard. A great asset to Benson. Always busy as fabulous bargains. I visit a lot xx

Richard C. S.

5/5

Great deals on really good items from clothing to collectables . Fabulous friendly helpful staff too. All round wonderful customer experience. Really worth a visit. You will be seriously surprised as to what you can find here ! I will keep going back too!

Lucy E.

2/5

Donated items, and thankfully they were accepting items. When I came in after calling I was spoken to rudely / hostile shop assistant and didn’t feel welcome. I won’t be going back as I felt uncomfortable. Very disappointing considering this is a charity.

Daryl E.

5/5

Staff seem really nice. Carolina was very friendly and helpful

peter F.

4/5

A well run charity shop . Always worth a browse.